Boris
2024-03-26 23:23:29 UTC
Laptop is my daughter's HP Spectre 13-ac000 x360 Convertible PC,
purchased in March, 2017. Some years ago (sorry, I don't know when) the
laptop was giving "extreme low battery" warnings, and eventually wouldn't
hold a charge, but it would boot up when using the charger. Finally, the
laptop wouldn't boot up even with the charger. My daughter then put the
thing in her closet and bought a new laptop. Yikes.
She brought this up to me today, and I said let me see it.
I plugged it in, and the orange charging light went on. An hour later,
the charging light turned white. Ok, guess it's charged, but it still
wouldn't boot. Nothing, not even a hint that anything's going on inside.
Per troubleshooting advice, I pulled the charger, and held the on/off
button for 30 seconds. Plugged the charger back in, but still wouldn't
boot up. Troubleshooting suggested that the battery may be the cause and
to remove battery and try again with just charger and battery removed.
So I got the manual:
http://h10032.www1.hp.com/ctg/Manual/c05357578.pdf
I got the back panel off (had to use a hairdryer to get the adhesive
attached plastic caps off under the rubber feet, where the last two panel
hold down screws were), but I can't get the PM 2.0 x 3.0 screws removed
to get the battery out. They are in there very, very tight. I have
tried very, very hard, with lots of pressure. I just can't budge the
screws here.
https://postimg.cc/bZ70k20R
I've always used jeweler's screwdrivers to do this type of work. Would a
computer technician screwdriver set make a difference? Are the points
shorter to get tightly into the short depth of these small screw heads?
TIA
purchased in March, 2017. Some years ago (sorry, I don't know when) the
laptop was giving "extreme low battery" warnings, and eventually wouldn't
hold a charge, but it would boot up when using the charger. Finally, the
laptop wouldn't boot up even with the charger. My daughter then put the
thing in her closet and bought a new laptop. Yikes.
She brought this up to me today, and I said let me see it.
I plugged it in, and the orange charging light went on. An hour later,
the charging light turned white. Ok, guess it's charged, but it still
wouldn't boot. Nothing, not even a hint that anything's going on inside.
Per troubleshooting advice, I pulled the charger, and held the on/off
button for 30 seconds. Plugged the charger back in, but still wouldn't
boot up. Troubleshooting suggested that the battery may be the cause and
to remove battery and try again with just charger and battery removed.
So I got the manual:
http://h10032.www1.hp.com/ctg/Manual/c05357578.pdf
I got the back panel off (had to use a hairdryer to get the adhesive
attached plastic caps off under the rubber feet, where the last two panel
hold down screws were), but I can't get the PM 2.0 x 3.0 screws removed
to get the battery out. They are in there very, very tight. I have
tried very, very hard, with lots of pressure. I just can't budge the
screws here.
https://postimg.cc/bZ70k20R
I've always used jeweler's screwdrivers to do this type of work. Would a
computer technician screwdriver set make a difference? Are the points
shorter to get tightly into the short depth of these small screw heads?
TIA